Shipping Policy
Please read this shipping policy together with our terms and conditions to familiarize yourself with the rest of our general guidelines.
This shipping policy explains how Basanti operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep. This policy has been created with the help of the shipping policy generator .
Table of contents
Shipping and Delivery Options
We offer a variety of shipping options to suit the needs of our customers.
Flat Rate Shipping
To ensure affordability and simplicity in our shipping process, we provide a flat rate shipping option.
Shipping Methods
We offer simple shipping method to suit the needs of our customers:
- Standard: 3 to 5 business days
In certain situations, we may collaborate with a third-party supplier who might handle our inventory and take charge of shipping your products.
Delayed Orders
Unexpected delays can occur due to various reasons such as logistic challenges, inclement weather, high demand, or carrier issues. We are committed to handling these situations with transparency and efficiency.
In the event of a delay, we will promptly notify you with updates on the status of your order and the expected new delivery time. If your order is significantly delayed, you will have the choice to continue with the order, modify it, or cancel it for a full refund.
Returns and Exchanges
If you have any questions about refunds, returns or exchanges, please review our refund policy .
Contact Information
If you have any questions or concerns regarding our shipping policy, we encourage you to contact us using the details below:
This document was last updated on January 24, 2026